PRODUCTION & SHIPPING LEAD


POSTION STATUS: Closed

LOCATION: Penticton, BC

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Our Penticton, BC client is hiring for an experienced Shipping & Production Leader to lead the production efforts of the organization. Duties include: demand forecasting, production planning, materials and supply purchasing, sourcing, inventory and logistics planning, as well as all facets of fulfilment and shipping to ensure we can meet customer commitments while operating efficiently and to the quality standards the client are known for.

This position is the liaison with external suppliers and service providers and internal departments including quality control, customer care, accounting and sales, which enables the company to deliver a quality product in a timely fashion to customers worldwide.

Responsibilities:

  • Develop and maintain the production schedule

  • Monitor and oversee our Manufacturing process conducted via overseas manufacturers

  • Coordinate off-site testing and Quality Control Reviews of Products

  • Track & process samples through the approval process

  • Prepare progress and other reports as needed

  • Ensure manufacturing files for all products are up to date

  • Participate in business planning meetings to identify future forecasting needs

  • Maintain historical records on products, materials, processes, costs, etc.

  • Track inventory and order based on anticipated demand such that out of stock situations are eliminated

  • Create regular inventory reports on products

  • Manage inventory counts ensuring accurate and complete records and reasonable inventory for demand

  • Upkeep & participate in changes to our custom software system for inventory management, fulfilment, shipping, repairs & returns

  • Resolve inventory variances

  • Develop & Coordinate the repair and refurbishment programs for our products internationally

  • Track repair and refurbishment data

  • Coordinate training of service providers and provide ongoing updates on repairing our products

  • Manage all testing for units whether done via manufacturers or outsourced service providers

  • Source suppliers for materials as well as services (e.g., Manufacturers, Freight Forwarders, Warehousing, Fulfillment, Repairs, Graphic Designers, Photographers, Copywriters etc.)

  • Negotiate prices and cost savings measures and ensure new prices and costs are updated in our systems

  • Update Production and Supply Chain documents such as Purchase Orders, Reports, Inventory, etc.

  • Create and upkeep all procedural manuals to do with production and shipping.

  • Stay current on Production and Supply Chain best practices

  • Oversee the warehouse and ship orders from Canada

  • Receive and inspect returns

  • Receive, process and ship customer repairs

  • Review shipping and customs documentation and resolve discrepancies

  • Track shipping costs and provide reports as required

  • Monitor and ensure accurate recording of fuel surcharge rates and costs

Requirements:

  • Post-secondary education in supply chain management or manufacturing and production

  • 5+ years of experience managing all aspects of inventory, supply chain or purchasing

  • Knowledge of supplies, equipment and/or services procurement and inventory control

  • Meticulous ability to maintain records, filing systems, databases, etc.

  • Proven ability to create workflows and schedules which result in desired outcomes

  • Experience with ISO systems a plus

  • Advanced communication skills, orally and in writing including the ability to listen

  • Sound analytical thinking

  • Excellent organization skills including planning, prioritizing, and time management

  • Strong diplomatic, negotiation and conflict resolution skills

  • Excellent attention to detail with a high degree of accuracy

  • High level of proficiency with computers, software

If you are interested in applying for this position, please email resume with salary expectations.

We thank all those who express interest in this opportunity however only those short-listed will be contacted.

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