TERRITORY ACCOUNT MANAGER


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Location: Manitoba

Position Status: CLOSED

Our national client is looking to add a Sales Professional to their high performing team! Reporting to the Regional Sales Manager, in the role of Territory Account Manager, you will have a keen interest in sales, a passion for success, drive to achieve your goals and strong customer service orientation! As a brand champion, you will further grow and market in your territory. You will be responsible for the following pre-transactional key areas:

  • Business Development & Key Sales Account Management - Develop and sustain customer relationships, as the manufacturer representative, between the company and Fabricators, Architects and Designers, Kitchen & Bath Retailers, Builder Decor Centers, Millwork, and Stone Suppliers

  • Develop Strategy – work with peers and the management team to enhance and develop strategies to improve sales approaches in the markets and increase market share

    RESPONSIBILITIES:

  • Maintain existing customer relationships, develop new relationships, and network to grow market share, with accounts of all sizes, through regular customer visits and product knowledge presentation sessions

  • Develop and execute comprehensive customer / sales plans to drive business growth

  • Follow up on new leads and referrals resulting from field activity

  • Manage projects in the pipeline through quality checks and other follow-up

  • Monitor and manage appropriate levels of merchandising materials and samples, for assigned customers, in support of the brand and product in your market

  • Ensure all customer issues are dealt with proactively and effectively, keeping management informed of any problems that may escalate

  • Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to manager. Collaborate effectively with internal team members to accomplish the work required to close sales

  • Maintain an open line of communication with Manager, providing regular input on all account activity, including status and call reports on a weekly basis

  • Regularly utilize and leverage CRM for customer tracking, maintaining, analyzing, and managing customer requirements

  • Communicate internally among team to maximize opportunities with customers

  • Participate in events such as conventions, tradeshows, seminars, and other marketing functions

  • In collaboration with sales operations and logistics, coordinate shipping schedules and delivery of merchandise and services

  • Develop and maintain a high degree of product and industry knowledge (e.g. attend industry events, trade shows, membership associations)

  • Other duties as assigned

REQUIREMENTS:

  • Demonstrated experience working with frontline customers (i.e. retail sales, account management, hospitality, etc.)

  • Previous sales experience a plus but not required

  • Proficient in MS-Office applications such as Excel and Power Point; experience with SalesForce CRM a plus

  • Dependable and team oriented with the ability to work independently

  • Visibility requires maintaining a professional appearance and projecting a positive company image to the public

  • Strong communication and interpersonal skills; analytical mindset

  • Creative and coachable with a solutions-based disposition

  • Must possess a valid state driver license within 30 days of employment.

  • Work requires significant local travel to current and potential clients. Willingness to work a flexible schedule and occasional overnight travel for customer visits

We thank all those who express interest in this opportunity however only those short-listed will be contacted.

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