Administrative Assistant
Location: Kelowna, BC
Position Status: OPEN
Our Kelowna client is looking for a detail-oriented Administrative Assistant to join their busy, successful and fun insurance team. You will be responsible for preparing claim forms, verifying information, and corresponding with agents and beneficiaries. You will also handle client inquiries, review policies, determine coverage, calculate claim amounts, and process payments.
Responsibilities:
Assist clients via phone, email and in person as required
Assist with processing policies and endorsements
Issuing certificates
Generating new submissions / proposals
Processing Renewal paperwork, including invoicing
Monitor renewal list for expiries being dealt with
Assist with collection of accounts receivables
Answer incoming calls as relief
Maintain reasonable knowledge of insurance policies
Requirements:
Previous experience in a Customer Service or Administrative position
Business or Office education would be considered an asset
Computer literate and proficient in MS Office
Excellent critical thinking and decision-making skills
Good administrative and organizational skills
Strong customer service skills
Ability to work under pressure
High attention to detail
To apply, please email resume to kristie@kanrecruitment.com
We thank all those who express interest in this opportunity however only those shortlisted will be contacted.