COLLECTIONS SPECIALIST
Location: Kelowna, BC
Position Status: Open
Our Kelowna client is looking for a self-driven and competent Collection Specialist to join their busy team! As a Collection Specialist, the main responsibility will be to contact clients and collect missed and outstanding payments.
We are expecting you to be professional, and trustworthy and to be able to work independently.
Responsibilities:
Monitor accounts on a daily basis
Identify outstanding account receivables
Investigate historical data for debts and bills
Take actions in order to encourage timely payments
Process payments and refunds
Resolve billing issues
Resolve customer credit issues
Contact clients and discuss their overdue payments
Update account status records
Prepare and present reports on collection activities and progress
Requirements:
Proven experience as a Collection Specialist or similar role
Excellent knowledge of billing procedures
Knowledge of various collection techniques
Contact clients and discuss their overdue payments
Working knowledge of MS Office and databases
Comfortable working with targets
Knowledge of collection laws and regulations
Excellent communication and interpersonal skills
Problem-solving and critical-thinking skills
High school diploma
Associate’s/Bachelor’s degree is a plus
If you are interested in applying for this position, please reply with resume and salary expectations to kristie@kanrecruitment.com.
We thank all those who express interest in this opportunity however only those short-listed will be contacted.
