Part-Time Customer Service/Sales Agent
Location: Kelowna, BC
Position Status: CLOSED
Our Kelowna, BC client is looking for a Part-time and Full-time Customer Service Advisor candidate to provide outstanding service to their customers. The ideal candidates will be customer-focused, detail oriented, and target driven. You should be polite, accurate, knowledgeable, and able to work well within a team.
Responsibilities:
Making a high volume of calls to customers.
Educate Customers
Provide current and past customers with information
Retrieving customer information and entering it into a computer system.
Respond to Customer Concerns and Questions
Meet Productivity Goals
Provide Inbound Call Assistance
Requirements:
Previous Customer service or sales experience.
Exceptional telephone manner, customer service skills, active listening skills, verbal, and written communication skills.
Proficiency with computers, especially with regards to CRM software.
Strong time management skills.
Strong Communication skills.
Understanding and using the required software, reports, tools, and metrics.
Transferring and escalating the calls to the appropriate department if needed, such as sales.
Participating in training and striving to increase and improve existing skills.
To apply, please email resume to kristie@kanrecruitment.com
We thank all applicants in advance, however, only those selected for an interview will be contacted.
