SERVICE ADVISOR/WRITER

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Location: Kelowna, BC

Position Status: CLOSED

Our Kelowna Automotive client, is looking to add a Service Advisor/Writer as part of their front-line staff. This position is responsible for ensuring that all customers are provided with top-notch customer service, consultation and explanation of required vehicle services and tire requirements.

Responsibilities:

· Customer Service: ensure customers are greeted and welcomed offering assistance and information when/if required.

· Pricing/Quotations: responsible for handling sales, providing competitive quotes, negotiating, booking work orders, invoicing.

· Invoicing/Cash: handle all payment transactions, balancing, float requirements.

· Showroom: responsible for front showroom area, displays, housekeeping.

Requirements:

· 1 – 3 years previous experience in the automotive trade specifically relating to job customer service, sales, invoicing, scheduling, is an asset.

· A great personality and the ability to greet with confidence and a smile.

· Strong interpersonal skills, including the ability to earn credibility and build strong relationships that will serve as an enabler in achieving a profitable business operation.

· Excellent written and verbal communication skills, ability to communicate confidently.

· Highly organized, attentive to details and strong analytical skills.

· Ability to work well under pressure in a fast paced, ever changing high-volume environment.

· Physically capable of lifting and moving items up to +50lbs.

· Current, valid drivers license.

We thank all those who express interest in this opportunity however only those short-listed will be contacted.