DESIGN CONSTRUCTION COORDINATOR
Location: Vernon, BC
Position Status: CLOSED
Our Vernon, BC Customer Home Builder is looking to add a New Design Construction Coordinator to join their team to help their company continue to build and deliver best-in-class homes. The Design Coordinator will assist the Design Specialist & Design Director through the pre-construction design and selection lifecycle.
Candidates should have a willingness to learn, the ability to immediately contribute to the project team on a daily basis and an ability to manage varying responsibilities. The Design Coordinator assists and manages customers by maintaining the highest standards of professionalism and customer excellence which meet and exceed customer satisfaction goals, financial results, and employee satisfaction.
Responsibilities:
· Maintains notes and files throughout the design process to ensure consistent service delivery
· Responsible for all coordination of selection information and handling selection and customer issues during the construction stage
· Attend drawing review meeting with Design Specialist and create task list for meeting follow up
· Assist Design Specialist with entering all selection data into Builder Trend
· Responsible for tracking and following up on all selection pricing requests sent to estimating by updating and checking price request spread sheets daily for each build
· Request, file and review selections quotes with Design Specialist
· Book and assist Design Specialist with home owner selection meetings
· Maintain daily updates of tasks and selections status on the project overview spread sheet for each project
· Ensure that all selections are accurately priced and accounted for
· Attend pre-construction meetings and electrical meetings, take minutes of meetings and coordinate tasks for meeting follow up
· Assist the construction team with selection coordination/inquiries/discrepancies when required during the construction stage
· Work in show home during set show home hours when required to greet, provide information on available homes, fill out pre-appointment work sheet with customers, maintain and collect potential leads and referrals for the sales team.
· Presents and finalizes completed selections once all materials and pricing have been obtained;
· Finalizes all necessary documentation at time of sign-off and secure payments as required
· Maintain a proactive approach to recognizing and solving potential problems
· Keep Customers informed as required, during their build
· Bring forward any unresolvable problems to senior management
· Ask for feedback during the build and reviews at the end of the build
· Any other tasks the executive team directs this person to do.
Requirements:
· Experience in construction admin or some kind of certification or knowledge of construction admin and/or interior decorating preferred
· A College Diploma or Interior Design degree or diploma is an asset and/or proven job experience in high-end custom home construction
· Polished and professional in manner and appearance
· Microsoft Office (Word, Excel), Outlook
· Patience when dealing with customers
· Ability to work under stress
· Multi-tasking
· Communication skills (listening, verbal and written)
· Customer Service Focused
· Creative skills
· Attention to detail
· Team player
· Good organization and responsiveness
* We thank all those who express interest in this opportunity however only those short-listed we be contacted.
