RECEPTIONIST/CUSTOMER SERVICE REP
Location: Kelowna, BC
Position Status: CLOSED
Our Kelowna, BC client is looking to add a dynamic and professional Receptionist/Customer Service Rep to their terrific team. This position is the liaison between retailers and their suppliers. This role may also be responsible for maintaining relationships with clients, internal employees and external stakeholders by creating a welcoming environment by greeting customers and offering assistance.
Responsibilities:
Maintaining records of customer contact information and preferences in order to provide excellent service during each visit
Managing and updating product information in computer databases
Helping customers as required
Warmly greets customers, suppliers, visitors, and directs them appropriately
Updates price lists and ensures accurate filing
Coordinates courier pick-ups and deliveries, makes photocopies, checks fax machine and electronic mail, and forwards to appropriate personnel
Maintains showroom organization
Process and file paperwork.
Provides clerical support to various departments as required
Performs other duties as required
Requirements:
Approachable, friendly, strong people skills.
The showroom coordinator should have excellent interpersonal skills, organization, time management skills, attention to details, and the ability to react in high pressure or crisis situations.
They should be enthusiastic in their communication with others in person, on the phone, and over e-mail.
Have exceptional interpersonal skills, customer service and be highly self-motivated.
Completion of diploma/certificate from a recognized business college would be an asset.
Strong proficiency in Microsoft Office Suite is essential.
Demonstrated ability to learn quickly, interact well with employees in all departments and have a high degree of attention to detail.
We thank all applicants in advance, however, only those selected for an interview will be contacted.
