WORKING SUPERVISOR


Location: Kelowna, BC

Position Status: CLOSED

Our Kelowna, BC client is looking to hire a Working Supervisor. The supervisor is required to manage all staff under them, including recruitment, training, scheduling, equipment tracking, and quality assurance.

Responsibilities:

  • Establishment of cleaning standards and procedures for workers and ensure adherence to these standards and procedures

  • Supervise, Coordinate and Complete the work of Light Duty, Industrial or Specialized Cleaners and Janitors

  • Inspect sites or facilities to ensure established safety and cleanliness standards are met

  • Prepare work Schedule and Coordinate activities with those of other departments

  • Review properties for the required scope of cleaning and tasks associated

  • Coaching and developing employees (cleaners)

  • Scheduling and assigning specific duties/roles to cleaners and also ensuring that they are carried out expertly

  • Hire, train, motivate, evaluate and discipline cleaning staff and sub-contractors

  • Develop and maintain client relationships

  • Exercise quality assurance tasks

  • Promptly rectify any service complaints

  • Participate in weekly conference call sessions

  • Ensure all company protocols are being adhered to i.e. – WCB, WHMIS, etc.

  • Make sure all employees have PPE equipment available at relevant work sites.

  • Inspection of cleaning equipment on a regular basis so as to know when they are worn-out and also request for replacement

  • Controlling and monitoring the usage of cleaning materials so as to avoid or minimize waste and/or misuse

  • Providing any form of required assistance to cleaners while they carry out their duties

Requirements:

  • Must possess excellent communication skills in speaking, writing, and even in listening

  • Must have good interpersonal attributes. That is to say, the supervisor must be someone that gets along easily with people (easily approachable)

  • Must be outstanding when it comes to organization and coordination of both humans and their activities

  • Must display a high level of integrity due to the fact that he/she may be in a position to take care of people’s personal belongings

  • Excellent decision-making ability is a must-have

  • Must be proactive in the line of duty

  • Must have the ability and willingness to work as part of a team, and most importantly, lead a team

  • Should have a clear understanding of customer service guidelines/principles

  • Must have relevant experience in cleaning and supervision of cleaning procedures

  • Must have a valid drivers license

We thank all applicants in advance, however, only those selected for an interview will be contacted.

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