WORKING SUPERVISOR
Location: Kelowna, BC
Position Status: CLOSED
Our Kelowna, BC client is looking to hire a Working Supervisor. The supervisor is required to manage all staff under them, including recruitment, training, scheduling, equipment tracking, and quality assurance.
Responsibilities:
Establishment of cleaning standards and procedures for workers and ensure adherence to these standards and procedures
Supervise, Coordinate and Complete the work of Light Duty, Industrial or Specialized Cleaners and Janitors
Inspect sites or facilities to ensure established safety and cleanliness standards are met
Prepare work Schedule and Coordinate activities with those of other departments
Review properties for the required scope of cleaning and tasks associated
Coaching and developing employees (cleaners)
Scheduling and assigning specific duties/roles to cleaners and also ensuring that they are carried out expertly
Hire, train, motivate, evaluate and discipline cleaning staff and sub-contractors
Develop and maintain client relationships
Exercise quality assurance tasks
Promptly rectify any service complaints
Participate in weekly conference call sessions
Ensure all company protocols are being adhered to i.e. – WCB, WHMIS, etc.
Make sure all employees have PPE equipment available at relevant work sites.
Inspection of cleaning equipment on a regular basis so as to know when they are worn-out and also request for replacement
Controlling and monitoring the usage of cleaning materials so as to avoid or minimize waste and/or misuse
Providing any form of required assistance to cleaners while they carry out their duties
Requirements:
Must possess excellent communication skills in speaking, writing, and even in listening
Must have good interpersonal attributes. That is to say, the supervisor must be someone that gets along easily with people (easily approachable)
Must be outstanding when it comes to organization and coordination of both humans and their activities
Must display a high level of integrity due to the fact that he/she may be in a position to take care of people’s personal belongings
Excellent decision-making ability is a must-have
Must be proactive in the line of duty
Must have the ability and willingness to work as part of a team, and most importantly, lead a team
Should have a clear understanding of customer service guidelines/principles
Must have relevant experience in cleaning and supervision of cleaning procedures
Must have a valid drivers license
We thank all applicants in advance, however, only those selected for an interview will be contacted.
